CancerAid is looking for an Account Manager

CancerAid is a Sydney-based digital health company that empowers people and organisations affected by cancer to thrive.

We are seeking an experienced, innovative and detail-oriented Account Manager who will be obsessed with our customers’ successful engagement of our services. The role is a full-time and remote position.

You will work closely with our Business Development team and Product team and interact directly with our customers’ senior managers, rehabilitation specialists and CancerAid Digital health coaches.

To learn more about our company and our team, visit our About Us Page.

Role and Responsibilities

  • Build and maintain relationships with customer contacts - build relationships that make every client contact feel like a VIP.
  • Convey a deep understanding of and passion for CancerAid’s digital coaching service to customers.
  • Facilitate a collaborative team environment for both internal and external stakeholders
  • Problem solve internal and external stakeholder issues
  • Handle highly sensitive information

Skills & Experience

i) Necessary:

  • Excellent written and verbal communication skills
  • Strong organisational skills and attention to detail
  • Ability to multitask, prioritise and manage time effectively
  • Ability to work in a remote team environment

ii) Desirable:

  • Healthcare experience
  • Project management experience
  • Experience in a customer-facing account management role


  • Employee share option scheme
  • Established remote working culture
  • Be a part of fast-growing company making a major impact in healthcare, improving the lives of patients living with cancer

Why CancerAid?

  • Great team and company culture (20 close-knit team members who are all down to earth, hard working and kind!)
  • You get to contribute to a start-up with a social purpose
  • Opportunities for professional growth and development

About CancerAid

We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. CancerAid is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, marital status, sexual orientation, or any other basis protected by commonwealth laws.

CancerAid was founded in 2015 by cancer specialists to transform the experience of living with cancer. We build support programs and technology designed to support and empower people impacted by cancer. 

We believe strongly in the power that positive healthy behaviours can have on clinical outcomes, which is why we aspire to be the leaders in behaviour change.

The CancerAid Coach Program is trusted by participants, employers and insurers and across Australia.

If this sounds like an exciting opportunity for you, please apply by sending your resume to [email protected].

We look forward to receiving your application!

The CancerAid Team