CancerAid is a Sydney-based digital health company that empowers people and organisations affected by cancer to thrive.

We are seeking an experienced, innovative and detail-oriented Account Manager who will be obsessed with our customers’ successful engagement of our services. The role is a full-time and remote position.

You will work closely with our BD and Product teams and interact directly with our customers’ senior managers, rehabilitation specialists and CancerAid Digital health coaches.

To learn more about our company and our team, visit our About Us Page.

Role and Responsibilities

• Build and maintain relationships with customer contacts - build relationships that make every client contact feel like a VIP.
• Convey a deep understanding of and passion for CancerAid’s digital coaching service to customers.
• Facilitate a collaborative team environment for both internal and external stakeholders
• Problem solve internal and external stakeholder issues
• Handle highly sensitive information
• Flexible full-time or part time availability
  

Skills & Experience

i) Necessary:

• Excellent written and verbal communication skills
• Strong organisational skills and attention to detail
• Ability to multitask, prioritise and manage time effectively
• Ability to work in a remote team environment
  

ii) Desirable:

• Healthcare experience
• Project management experience
• Experience in a customer-facing account management role
  

Benefits

• Employee share option scheme
• Established remote working culture
• Be a part of fast-growing company making a major impact in healthcare, improving the lives of patients living with cancer

Why CancerAid?

• Great team and company culture (15 close-knit team members who are all down to earth, hard working and kind!)
• You get to contribute to a start-up with a social purpose
• Opportunities for professional growth and development

About CancerAid

CancerAid was founded in 2015 by cancer specialists to transform the experience of living with cancer. We build support programs and technology designed to support and empower people impacted by cancer. We believe strongly in the power that positive healthy behaviours can have on clinical outcomes, which is why we aspire to be the leaders in behaviour change. The CancerAid app is the top-ranked cancer app in Australia, the US and the UK, and the CancerAid Coach Program is trusted by employers, insurers and pharmaceutical companies across Australia.

If this sounds like an exciting opportunity for you, please apply by sending your resume to hiring@canceraid.com.

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We look forward to receiving your application!

The CancerAid Team