Healthier members, healthier bottom lines

Be more than an insurer. Be part of their support network. With the right support at the right time, we will change what it feels like to be impacted by cancer, together.

We're already working with

10%

LTD savings8

73%

participants are 73% more likely to get back to work2

16.5 weeks

participants return to wrk on average 16.5 weeks sooner2

CancerAid Coach Program

Backed by clinical data, our personalised coaching program is proven to improve health and wellbeing

  • Health Coach: One-on-one support and personalized education from a trained professional. Your Coach will empower you to take action and make decisions that improve your health, while guiding you every step of the way.
  • Evidence-based resources: Evidence-based techniques that focus on what's important to you. Whether it’s ‘getting more sleep,’ ‘working through uncertainty,’ ‘speaking to doctors,’ or ‘getting back to normality,’ we offer relevant topics with real-world coping strategies. It’s the stuff you won’t find on Google.
  • Support when you need it: An accessible expert that’s in your corner and in your pocket. Available via confidential calls, SMS or email.

Michelle' story

"I felt I was a partner in my treatment... The reassurance the module gave me and particularly the app with information about exercise and diet."

Michelle, Cancer Coach Program participant

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Andy's story

"It helped me return to work, and feel confident about returning to work.”I found information in there... that have been really relevant to my diagnosis and the way I've got through it. So I would recommend give it a go.”

Andy, Cancer Coach Program Participant

Michelle' story

"I felt I was a partner in my treatment... The reassurance the module gave me and particularly the app with information about exercise and diet."

Michelle, Cancer Coach Program participant

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Roy

It helped bring a sense of normalcy to my life, my relationship has flourished and I’ve been able to navigate flexible working arrangements to help with my caregiving responsibilities”. 

Caregivers program participant

Jennifer

“The program gave me an outlet to talk to someone during that difficult time and provided clear, accessible information that reinforced what I was being told by the medical team”

Caregivers program participant
Federal Government employee

Anna

“My Health Coach helped me understand how to deal with my fatigue issues by encouraging me through diet and exercise.”

Coach Participant 
Federal Government Employee

Karen

“My health coach understood exactly what I was going through and provided a wealth of resources on how to manage my stress, as well as other tips on food and exercise that I wouldn’t have otherwise.”

Coach Participant
Federal Government employee

Rod

“My Health Coach helped me understand how to deal with my fatigue issues by encouraging me through diet and exercise.”

Coach Participant 
Federal Government Employee

Proven health outcomes, validated by experts

32%

of participants report an improvement in pain1

51%

participants report an improvement in physical health1

53%

participants report an improvement in quality of life1

54%

participants report an improvement in emotional problems1

53%

participants report an improvement in fatigue1

73%

participants are 73% more likely to get back to work (although we know work isn’t everyone’s goal)2

“The CancerAid Coach Program is now being rolled out to all of our customers with cancer. It enables those who have been affected by cancer to achieve better health outcomes. At AIA we not only pay claims, we want to support our customers and aim to make a difference in their lives. Partnering with CancerAid provides an opportunity to do that and helps our customers live healthier, longer, better lives.”

Damien Mu, Chief Executive,
AIA Australia and New Zealand

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“Being able to provide this kind of care and service means we can help our customers and make a contribution towards better long term health outcomes for New Zealanders with cancer.”

Peter Doherty,
Fidelity Life Chief Customer Officer

"When someone is diagnosed with cancer, the other aspects of a person’s life – including their career – doesn’t just stop there. But working during treatment, or returning post-treatment, is understandably challenging. In addition, many people will know a colleague who has been affected in some way by a cancer diagnosis, and knowing what to say and how to react within an organisation is especially challenging."

Shannon Anderson, Placement Leader, Health and Benefits,
Aon

“A cancer diagnosis can create an enormous emotional toll. We know from first-hand experience that many of our customers need help to manage all their appointments, treatments, and specialists. Using this app we are providing customers with extra support when they need it most, regardless of whether they make a claim.”

Andrew Beevors, Chief Claims Officer,
MLC Life Insurance.

“The CancerAid Coach Program is now being rolled out to all of our customers with cancer. It enables those who have been affected by cancer to achieve better health outcomes. At AIA we not only pay claims, we want to support our customers and aim to make a difference in their lives. Partnering with CancerAid provides an opportunity to do that and helps our customers live healthier, longer, better lives.”

Damien Mu, Chief Executive,
AIA Australia and New Zealand

Read more

“Being able to provide this kind of care and service means we can help our customers and make a contribution towards better long term health outcomes for New Zealanders with cancer.”

Peter Doherty,
Fidelity Life Chief Customer Officer

“A cancer diagnosis can create an enormous emotional toll. We know from first-hand experience that many of our customers need help to manage all their appointments, treatments, and specialists. Using this app we are providing customers with extra support when they need it most, regardless of whether they make a claim.”

Andrew Beevors, Chief Claims Officer,
MLC Life Insurance.

"When someone is diagnosed with cancer, the other aspects of a person’s life – including their career – doesn’t just stop there. But working during treatment, or returning post-treatment, is understandably challenging. In addition, many people will know a colleague who has been affected in some way by a cancer diagnosis, and knowing what to say and how to react within an organisation is especially challenging."

Shannon Anderson, Placement Leader, Health and Benefits,
Aon

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Transform the claims experience

  • Seamless integration into your procedures and protocols
  • Innovative enrolment and referral solutions, to maximize uptake and ROI
  • We minimize time for claims assessors making referrals

What to expect

Immediate care and suppport

We will start supporting your people within minutes of the green light

Secure, reliable, and validated by experts

We have ISO27001 certification, which makes procurement quick and easy

A benefit people actually use

91% of participants complete the entire program7

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